This new edition could be the single most important tool HRD professionals can have to create cost-effective, productivity-oriented training programs. It updates the unique training model, called the Critical Events Model, which HRD professionals can adapt to their particular training situation. The model is presented in a series of steps called events that provide the designer with a straightforward system for designing training programs to improve performance and efficiency in the workplace. Updates the Critical Events Model for HRD professionals. The model is presented in a series of steps called "events", which provide the designer with a straightforward system for designing training programmes to improve performance and efficiency in the workplace.